Data policy

Privacy Policy

The Olympia casino privacy policy: the data we collect, how it's used and kept safe, your rights over it, and how to reach us about your information.

Play now

This policy sets out how Olympia casino, operated by Novatrix SRL, gathers, uses and safeguards players' personal information. Registering and using the site means you accept the practices described here. We handle data in line with our obligations under the Tobique Gaming Commission e-gaming licence.

What we collect

  • Registration details: name, email, phone, date of birth, currency and country.
  • KYC documents when requested: ID, a selfie with ID, a masked bank-card image and a recent address document.
  • Transaction records — deposits, cash-outs and bonus activity.
  • Technical data such as device, browser and IP address.

How we use it

  • To set up and run your account and process AUD payments.
  • To confirm identity and meet legal and licensing duties.
  • To guard against fraud, money laundering and underage play.
  • To provide support and, where you've opted in, send promos by email or SMS.

How we keep it safe

The site and cashier run over SSL encryption, and access to personal data is limited to authorised staff. Verification documents are held securely and used only for the purposes set out above.

When we share it

We may share data with payment providers, identity-verification services and regulators where the law requires or where it's needed to run the platform. We do not sell your personal information.

Cookies

Cookies keep you signed in, remember preferences and help performance. You can manage them in your browser, though turning them off may affect parts of the site.

Your rights

  • Ask to see the data we hold about you.
  • Ask us to correct anything inaccurate.
  • Ask for deletion, subject to legal and regulatory retention rules.
  • Withdraw marketing consent at any time.

Marketing choices

You decide at registration whether to receive promos by email or SMS, and you can change this in your account or via support.

Contact

For any question about your data or this policy, reach us through the on-site live chat or by email. We admit only players aged 18 and over.

Privacy Desk

Privacy and compliance reviewer maintaining data-use, cookie and contact information for the site.